- jeanettebmzAsked on November 12, 2012 at 05:10 PM
trimarqcommunications left a message on chat
Hello - I have an upload field on my form which is required. I just received a submission with no attachment. Is there a logfile anywhere to tell me what went wrong?
Did they upload an unpermitted file or perhaps the upload timed out?
- JotForm SupportjonathanAnswered on November 12, 2012 at 07:02 PM
Hi, unfortunatelly there is no log during the upload process that can be shown.
Most of the time though, the probable reasons for uploaded data not going thru the submitted forms is if the user terminated/cancelled the submission while still in the process of completing the upload..