Unable to recieve files on required upload fields

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    jeanettebmz
    Asked on November 12, 2012 at 05:10 PM

    trimarqcommunications  left a message on chat

       Hello - I have an upload field on my form which is required. I just received a submission with no attachment. Is there a logfile anywhere to tell me what went wrong?   
    Did they upload an unpermitted file or perhaps the upload timed out?

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    jonathan
    Answered on November 12, 2012 at 07:02 PM

    @trimarqcommunications 

    Hi, unfortunatelly there is no log during the upload process that can be shown. 

    Most of the time though, the probable reasons for uploaded data not going thru the submitted forms is if the user terminated/cancelled the submission while still in the process of completing the upload..

    OR

    Most likely also, this can happen if javascript is disabled on the browser of the user using the form.

    Hope this help. Please inform us if you have further inquiry.
    Thanks.