PayPal submit button stuck on please wait

  • churroboss
    Asked on May 12, 2018 at 5:51 PM

    I can't get the subscription buttons to work. Once I select subscription and review and submit form it just gets stuck on please wait...

    It never redirects, submits, or anything.

  • jonathan
    Replied on May 12, 2018 at 6:29 PM

    I test your form and it appears to be working as intended at this time. I was able to submit the form.

    1526163924zzz 2018 05 13 06 Screenshot 10

    1526163938zzz 2018 05 13 06 Screenshot 21


    I think the possible caused of issue is the Address field in the form. Because the field uses the Autocomplete option, the field sub addresses gets pre-populated but the Zip code is empty. It is required to manually fill in the Zip code

    1526164123zzz 2018 05 13 06 Screenshot 32


    You may want to make the Address not *required  OR turn OFF autocomplete option.

    Let us know issue remains.