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jhalljones823Asked on May 9, 2024 at 10:32 AM
I have a separate way for people to pay, but it keeps saying invalid Paypal. How can I remove them from my form?
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Bilal JotForm SupportReplied on May 9, 2024 at 10:41 AM
Hi Jasmine,
Thanks for reaching out to us for help. Sure, you can remove the payment integration. Let me show you how:
- Open your form in Form Builder and click on the Payment Field.
- Now, click on the Credit Card icon on the right side of the element to remove the integration.
You can also remove the PayPal integration if you switch the payment gateway to a Purchase Order. Customers don't have to make a payment with a Purchase Order. It will work just like the Product Listing element. Let's do it:
- Open your form in Form Builder and click on the Add Form Elements menu on the left side of the screen.
- Under the Payments tab, click on the Three Dots icon next to your payment method.
- Now, click on Switch to Another Gateway.
- In the list that opens up, scroll down and click on Purchase Order to add it to your form.
That's it. Let us know if you need any more help.