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Flora_NinaAsked on May 9, 2024 at 11:31 AM
Hello, How can I get each new submission to show up in a separate email in gmail. Right now gmail catalogs them all into a single thread so if we get two or three in a row, it's easy to miss the previous ones. Is this something that can be configured?
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Silvano JotForm SupportReplied on May 9, 2024 at 11:52 AM
Hi Flora,
Thanks for reaching out to Jotform Support. I understand what you are trying to achieve, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.
In the meantime, let us know if you have any other question.
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Silvano JotForm SupportReplied on May 9, 2024 at 2:24 PM
Hi Flora,
Thanks for your patience and understanding, we appreciate it. To avoid notification emails once a submission is made on becoming a thread, you can add the submission to the email subject as a workaround. Adding the submission ID on the email subject is easy. Let me walk you through the steps:
- In Form Builder, click on Settings in the orange navigation bar at the top of the page. Then, click on Emails in the left panel.
- Now, hover your mouse on the Notification Email and click on the Pencil Icon.
- Next, under Email Subject, click on Form Fields dropdown and click on Submission ID.
- Finally, click on Save button.
That's it. Give it a try and let us know if you need any other help.