Two fields showing only numbers when i need text to show

  • crossoverbiblefellowship
    Asked on May 9, 2024 at 12:28 PM

    Hi there!

    I hope you are well. Need some assistance:

    At the end of my form, there are 2 fields (Row 4 and 6 - Name of Ministry Event/Project) which show only the numbers among the sample date I've entered. How do I configure them to show all the information I've entered, both the text and the numbers. I've entered all in the same style (see rows 1-3, 5, 7-10). Please advise.

    Thanks.

    Live in Love.

  • Jerlan JotForm Support
    Replied on May 9, 2024 at 2:32 PM

    Hi crossoverbiblefellowship,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Two fields showing only numbers when i need text to show Image 1 Screenshot 30

    I have checked the properties and it was set up properly as well. Take a look at the screenshot below:

    Two fields showing only numbers when i need text to show Image 2 Screenshot 41

    I have cleared your form caches. Can you go ahead and try it again? If the same thing happens again, Please share a video recording using Loom explaining the issue step by step. This will help us better understand what's happening and help you with the solution.

    Give it a try and let us know if you need any help.

  • crossoverbiblefellowship
    Replied on May 9, 2024 at 3:49 PM
  • Rose JotForm Support
    Replied on May 9, 2024 at 4:18 PM

    Hi crossoverbiblefellowship,

    Thanks for reaching out to us for help. The reason why the 4th and 6th rows in your Input Table field is because the conditional logic that inserts a value inside their cells is set to pass the number value only. Please update the conditions that insert value to the 4th and 6th rows and change the 0-9 to A-Z which means passing the actual text and number value. Take a look at the screenshot below:

    Two fields showing only numbers when i need text to show Image 1 Screenshot 20

    Give it a try and let us know if you need any help.

  • crossoverbiblefellowship
    Replied on May 16, 2024 at 11:12 AM

    Hi there!

    Thats was the fix. Thank you for your help!

    Grace and Peace.

 
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