How to remove empty Text fields, which are shown on form preview only?

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    BrentLamborn
    Asked on May 15, 2018 at 01:33 PM

    A user in my company is trying to create form for people to upload photos. Right now there is an untenable amount of white space between the email and photo title entries on the form and I am unable to determine why. There are no elements like a div between those two field and the white space padding has already been minimized. The issue is only between those two fields. Can someone explain this?

  • Profile Image
    aubreybourke
    Answered on May 15, 2018 at 02:45 PM

    It seems there is a text field between the two elements. You can select it and delete it. 

    Like this:

    1526409899staticText.gif

  • Profile Image
    BrentLamborn
    Answered on May 16, 2018 at 12:46 AM

    Aubrey,


    The issue is between the email and photo title field. I can not see any element between them but the large white space between the fields still exist when previewing the form, just not when looking at it in the form builder.

    Please advise.

  • Profile Image
    Victoria_K
    Answered on May 16, 2018 at 07:02 AM

    Hello,

    The issue seems to be THEME related. As I could not find an option to remove those clear elements with current settings of your form, I have injected custom css code to get rid of them. Here is the code: 

    1526468407screenshot64zbt.png

    1526468507screenshotu7mnk.png

    The form looks fine for me through preview and direct URL. Can you please if everything works properly now?

    Thank you.

  • Profile Image
    Victoria_K
    Answered on May 16, 2018 at 07:26 AM

    An update: 

    You can remove those fields using our Field Manager tool: http://fieldmanager.jotform.io

    1526469946screenshotiaab5.png

  • Profile Image
    BrentLamborn
    Answered on May 16, 2018 at 08:53 AM

    Thank you Victoria! After removing the clear elements in Field Manager (great tool by the way) the white space no longer shows in preview.


    Thanks!