Didn't receive email confirmation of an order

  • Melina
    Asked on May 9, 2024 at 9:49 PM

    Good afternoon

    I just placed an order for a Adell Sheran and I have a pending charge but I didn’t receive an email with a confirmation or an order confirmation. We ordered the eagle on. It will be picked up at the Luau party

    Thank you

    Melina

  • Jason JotForm Support
    Replied on May 9, 2024 at 10:19 PM

    Hello Melina,

    Thanks for reaching out to Jotform Support. Can you share with us the link to the order form that you filled out, so we can check it here from our end? Also, I suggest reaching out to the owner of the form if you have contact with them via email to confirm your order.

    Once we hear back from you, we'll be able to help you with this.

 
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