-
Muhammed NafihAsked on May 10, 2024 at 12:15 AM
My account keep supending it self let me know why ???
-
Carrissa JotForm SupportReplied on May 10, 2024 at 1:35 AM
Hi Muhammed,
Thanks for sharing the email address of your account. We’re sorry you’re having trouble logging into your Jotform account and accessing forms. I confirmed that your account was suspended due to the Jotform system detecting fields or words on your form that violates our terms of use. Please have a quick view of Jotform's Terms and Conditions to know more about the restrictions and to avoid this happening again.
We will need to delete those fields to proceed with account reactivation, and we need your permission to move forward.
Once we hear back from you, we'll be able to move forward with a solution.