Why does Progress bar does not start at 0%?

Hello guys can you please guide me on how to get the Progress bar to initiate at zero not at 16

Hi Keenway,

Thanks for reaching out to Jotform Support.  I'll need some time to look into this. When there's an update, I'll circle back in this thread.

Thank you for your paitence.

Ok!

Hi Keenway,

Thanks for your patience. You can set up Conditional Logic in order to make the progress bar start with zero. Let me show you how:

1. In Form Builder, go to Settings at the top navigation bar.
2. Choose Conditions in the left panel.
3. Click on Add Conditions button.
4. Select Show/Hide Field.
5. Set up the logic - When Full Name field is filled, show multiple fields (from Pick up date & time field to the last field)
6. Click on Save button.
7. Progress bar starts at 0%.

Give it a try and let us know how it goes.

I did what you told me and it looks the same it now starts at 14%

Hi Keenway,

Thanks for getting back to us again. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that your Show/Hide condition wasn't configured correctly. Let me show you how to fix it:

1. In Form Builder, go to Settings tab in the orange navigation bar at the top.
2. Go to Conditions and click on Pencil icon in Show/Hide condition to edit the condition.
3. Click on Field box and add Total field under the Discount field.
4. Finally, click on Save.

Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

Give it a try and let us know how it goes.

Got it my man it seems to be working right, thanks alot brother. Can you please go inside and double check I did everything correctly please you have more experience with Jotform. Please

Hi Keenway,

Thanks for getting back to us again. When I visited your website to check your form, I saw that everything worked the way it should. You can see, the progress bar is shown at 0% at the beginning. So this means you have configured it properly. Check out the screencast below to see my results:

Let us know if you have any other questions.

Awesome you are a genius thanks alot man