What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Password Reset form not being sent

    Asked by guest_23170731011033 on November 14, 2012 at 01:33 AM

    Dear Jotform,

    I am trying to reset the password for my account under: mathaf_education@qma.org.qa

    I have requested a reset link several times over the last two days and no email ever arrives. I have checked my junk-mail folder, but the e-mail is not there either.

    Please help me solve this.


    Thank you,

    Rasha Al Sarraj 

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    JotForm Support

    Answered by idarktech on November 14, 2012 at 03:23 AM

    Hi Rasha,

    I have now removed your email from the bounce list, please try it again this time.

    Let us know if the problem still persist. Thanks!