Password Reset form not being sent

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    Asked on November 14, 2012 at 01:33 AM

    Dear Jotform,

    I am trying to reset the password for my account under:

    I have requested a reset link several times over the last two days and no email ever arrives. I have checked my junk-mail folder, but the e-mail is not there either.

    Please help me solve this.

    Thank you,

    Rasha Al Sarraj 

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    Answered on November 14, 2012 at 03:23 AM

    Hi Rasha,

    I have now removed your email from the bounce list, please try it again this time.

    Let us know if the problem still persist. Thanks!