Additional fields appear ieven after condition is set

  • attaullahsohu
    Asked on May 10, 2024 at 9:08 AM

    I am having issue in my form. When I am clicking if your have more repairs, in other fields, it shows only one field one to put image, when I am asking for repair No.4, 5 is also visible. Can you please advise how can I hide repair detail 5 when I am asking for repair for No.4.Additional fields appear ieven after condition is set  Image 1 Screenshot 20

  • Myla JotForm Support
    Replied on May 10, 2024 at 9:25 AM

    Hello Attaullah,

    Thank you for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience, we appreciate it.

  • Myla JotForm Support
    Replied on May 10, 2024 at 9:39 AM

    Hello Attaullah,

    Thank you for your patience. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that you were using similar name fields that might be causing the issue:

    Additional fields appear ieven after condition is set  Image 1 Screenshot 40I suggest you add the numbers to those fields for your condition to not be confused. I also noticed that you have Hide Fields, which do contradict some of your show fields:

    Additional fields appear ieven after condition is set  Image 2 Screenshot 51If you have already set a Show Condition, the field will be hidden by default, so it is not necessary to add them. I have disabled them on my cloned form and everything worked fine afterward. Here is a result of my cloned form:

    Additional fields appear ieven after condition is set  Image 3 Screenshot 62

    Give it a try and let us know how it goes.

 
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