What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Errors on all my forms

    Asked by thebrandingbrothers on November 14, 2012 at 01:11 PM

    I've started getting this message the last days on all my forms:

     

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^ ReferenceError: V8Config is not defined at v8_build_source.js:49:8

    Page URL:
    http://www.jotformz.com/thebrandingbrothers/FotoMascotas

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    JotForm Support

    Answered by NeilVicente on November 14, 2012 at 01:17 PM

    We are extremely sorry for the inconveniences caused by this issue on your part. I went ahead and applied a fix to your forms.

    Can you please check if the forms are now working on your end?

    We'd appreciate your feedback. Thanks!

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    Answered by thebrandingbrothers on November 14, 2012 at 01:37 PM

    What was the problem? I believe you should give me 1 free month because of this.

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    JotForm Support

    Answered by NeilVicente on November 14, 2012 at 01:45 PM

    The problem was caused by a server glitch. I'll forward your request for the compensatory subscription month.