E-Signature Field is place incorrectly when in preview mode

  • Velasquez_Katrina
    Asked on May 10, 2024 at 1:26 PM

    Hello, there seems to be an issue with the signature widget on your form builder. After publishing my form, the signature feature is not centered.

    E Signature Field is place incorrectly when in preview mode Image 1 Screenshot 20


    Jotform Thread 14757781 Screenshot
  • Mafe_M JotForm Support
    Replied on May 10, 2024 at 2:04 PM

    Hi Katarina,

    Thank you for reaching out to Jotform Support. When I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found a solution. It's really easy to fix. You will need to update the theme used on the form. Let me show you how:

    • In Form Builder, click Switch to New Theme on the top-right part of the page beside the Help button.

    E Signature Field is place incorrectly when in preview mode Image 1 Screenshot 30

    Here is the result:

    E Signature Field is place incorrectly when in preview mode Image 2 Screenshot 41

    Give it a try and let us know how it goes.

 
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