The autoresponder email is setup with an odd formatting.

  • guitar_installs
    Asked on May 10, 2024 at 1:57 PM

    Hello!

    Please let me know how to fix the formatting on the Autoresponder email. Attached is what it currently looks like.

    Jotform Thread 14758741 Screenshot
  • Jeric JotForm Support
    Replied on May 12, 2024 at 11:43 PM

    Hi guitar_installs,

    Thanks for reaching out to Jotform Support. You can delete the existing autoresponder email and create a new one so it'll be in the default format. Let me show you how:

    1. On the Form Builder, click on Settings.
    2. On the menu on the left side, select email.
    3. Hover over the autoresponder email and click on the trash icon.
    4. Finally, click on Add Email and select Autoresoponder email.

    The autoresponder email is setup with an odd formatting Screenshot 20

    Give it a try and let us know how it goes.

 
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