What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Drive Integration is not working

    Asked by hegshows on November 14, 2012 at 04:42 PM

    I've integrated my form with my Business Google Drive Account. I see the folder is automatically created, but after the form is filled out and submitted, nothing ever appears in the folder in my Google Drive.

    Page URL:
    http://palmspringsfineartfair.com/catalogform/

    Screenshot
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    JotForm Support

    Answered by Mike_T on November 14, 2012 at 05:04 PM

    Thank you for contacting us.

    I have cloned your form, integrated it with Google Drive and submit the form, then I received the files on my Google Drive account.

    Can you please try to re-integrate your form with Google Drive and re-check it with a test submission? If re-integration does not help, please let us know.

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    Answered by hegshows on November 14, 2012 at 05:18 PM
    It's working now. Thanks!
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    JotForm Support

    Answered by Mike_T on November 14, 2012 at 05:26 PM

    It is great to hear that. Thank you for using our service!