How to change the preview text when URL is shared on Facebook?

  • thepaintedladystudiocsra
    Asked on May 10, 2024 at 3:39 PM

    When I try to use a link to a form in Facebook I get a text that says "Painted Lady Studio Parties"

    https://form.jotform.com/241128005644145

    How do I change what that says?

    Jotform Thread 14762501 Screenshot
    Page URL: https://form.jotform.com/241128005644145
  • Silvano JotForm Support
    Replied on May 10, 2024 at 4:20 PM

    Hi Stephany,

    Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. I can help you with the solution. It seems that this is an issue with Facebook's cache, you can access Facebook's debugging tool and enter your form link to update the preview text. Here's a screenshot of my result after using the debugging tool:

    How to change the preview text when URL is shared on Facebook? Image 1 Screenshot 20

    Give it a try and let us know if there's anything else you need help with.

 
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