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Mia_Smith_msmithAsked on May 10, 2024 at 4:50 PM
Hi I'm ready to publish my survey but the Show Map Location widget seems to not be looking.
This is the error message that comes up.
Any advice?
Translation: This page cannot load Google Maps correctly.
Link to survey: https://form.jotform.com/240725127143045
Page URL: https://form.jotform.com/240725127143045 -
Vanessa JotForm SupportReplied on May 10, 2024 at 5:57 PM
Hi Mia,
Thanks for reaching out to us for help. Please use the Google Maps API Key for Jotform widgets. You can open this link and follow the complete guide on how to get it.
In the Form Builder, select the widget and click the Wand icon. Add the Google Maps API Key and click the Update widget button.
After that, test the form again and let us know how it goes.
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Mia_Smith_msmithReplied on May 13, 2024 at 2:36 PM
If I have four maps widgets (two in the main survey, and two more in separate surveys that are linked in the Thank you page), does each one need its own API key or can they share?
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Gian JotForm SupportReplied on May 13, 2024 at 3:47 PM
Hi Mia,
Thanks for getting back to us. You can use the same Google Maps API key on multiple mapping widgets on the same or multiple forms.
Let us know if there's anything else we can help.
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Mia SmithReplied on May 13, 2024 at 5:03 PM
Thanks!
The API thread helped me fix my earlier issue, but now I have two other questions.
Below is what the widget looks like automatically when the survey loads (all blue in the middle of the ocean). Users have to zoom out to figure out where they are on the map.
- Is there anyway for the widget to load over land or a recognizable feature?
- Is there anyway for users to input their address or location so they dont have to manually find their location? Perhaps I need to be using a different widget?
Thanks!
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Gian JotForm SupportReplied on May 13, 2024 at 5:17 PM
Hi Mia,
Thanks for getting back to us. I moved the two questions to separate tickets. Please check my response shortly on the following links:
Is there anyway for the widget to load over land or a recognizable feature?
Let us know if there's anything else we can help.