What cookies do you store?

  • hannahevans
    Asked on May 18, 2018 at 8:02 AM

    Hello,

    I have read your privacy policy in relation to Cookies, but this all seems to be from the stand point of me, your direct customer.

    However, I can't find any data about the persistent Cookies you use on my user's computers when they complete the forms? 

    Jotform is a  GDPR form builder as I can understand, so I need this information, can you please let me know what type of cookies are being stored on end users' computers (i.e. not the cookies being stored on the computer's of the person creating the form, but the cookies being stored by the person completing the form).

    Thank you in advance!

  • Adrian
    Replied on May 18, 2018 at 9:29 AM

    You can find details on the cookies created by Jotform below.

    guest => guest user id for identifying the user on next visit to Jotform
    theme => Displayed theme for the user for next visit
    userReferer => This is the page the form submitted
    PHPSESSID => PHP session id for the session data
    __cfduid => Cloudflare cookie that you can find details about it here


    For your information, JotForm is GDPR Compliant.

    You can read more about it here: https://www.jotform.com/gdpr-compliance/

  • Alan Burgess
    Replied on May 18, 2018 at 11:20 AM

    Your GDPR page https://www.jotform.com/gdpr-compliance/ doesn't seem to say anything about the cookies you are planting. So you are saying that all of your cookies are gdpr compliant and that the end user doesn't need to be informed about them, particularly the __cfduid which does appear to track IP addresses?

     


  • aubreybourke
    Replied on May 18, 2018 at 12:42 PM

    Our privacy policy can be found here:

    https://www.jotform.com/privacy/