Email: Not getting email respones

Hello,

When someone submits a form under this condition, it is not sending an email notification, though it is populating data on Google Sheets. Both emails below were getting responses prior to today.

Hi Ryan_Hayes,

Thanks for reaching out to us for help. Please share the direct form link and we will check the condition issue. To find the direct form link, you can follow our complete guide on this link. You can also follow the steps below:

1. In the Form Builder, go to the Publish page.
2. Select the Quick Share tab.
3. Click the Copy Link button and share the link with us.

After we hear back from you, we’ll better understand what’s going on and how to help.