What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why, when I try to preview and fill out my form to check the conditions, do I receive a "form disabled" message?

    Asked by Calvaryrapids on February 23, 2011 at 03:05 PM
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    JotForm Support

    Answered by obi-wan on February 24, 2011 at 04:19 AM

    Could you please tell me the id or url of your form which you have problem?

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    Answered by Calvaryrapids on February 24, 2011 at 11:47 AM

    The form url is this. http://www.jotform.com/form/10531021279

     

    Any help you could provide would be greatly appreciated.

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    JotForm Support

    Answered by obi-wan on February 24, 2011 at 12:21 PM

    Due to you had exceeded monthly payment submission limit your accunt status is 'OVERLIMIT' now. Free accounts can have receive 10 payment  submissions per month. Your submission quotas resets at the 1st day of each month. During this overlimit time not just this particular form but all your forms can not receive submissions. In case of you want to check your qouta status you can see it on the left side of your "My Forms" page. If you do not want your forms to be interrupted due to 'overlimit' you can upgrade your account during this time. Our premium accounts are affordable at $9.95/month with 1000 payment submissions per month. You can upgrade or downgrade when you need it. When you downgrade you do not lose your forms or submissions.

    Thanks for considering Jotform