What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Setting up Payment Option

    Asked by Gina on February 23, 2011 at 05:34 PM

    I hava a merchant account with Authorize.net already. I tried to add the payment option to my registration form but it gave me this error message when I tried to set it up: "Transactions of this market type cannot be processed on this system."  What should I do next?....if we can get this to work I may be interested in changing my free account to a pay account to accept more payment.

     

    Thanks!

    Gina

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    JotForm Support

    Answered by liyam on February 24, 2011 at 06:20 AM

    May we know what type of merchant account do you have with Authorize.net?

    It seems that you have acquired an account type that is not allowed to process transactions online as what it meant by the "market type" error.