What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change the url for a jot form or create a hyperlink?

    Asked by adickeygofig on November 15, 2012 at 12:41 PM

    This there a way to change the name of the jotform to something more recognizable? It's a bunch of numbers. Thank you.

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    JotForm Support

    Answered by EduardoMendez on November 15, 2012 at 01:00 PM

    Hi there,

    We have three options for this:

    - The first one is by changing the custom URL for your form so it will follow this URL format:



    -  The second option is to use custom domains for your form


    -  The last option is to embed the form on a blank HTML page hosted on your site so that it would appear that the form is hosted under your site's domain.

    Let us know if you need further assistance!

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    Answered by adickeygofig on November 16, 2012 at 11:19 AM
    Hi Jotform,
    I still can not get the custom url to work.
    I’m trying to create a custom url for the following jotform:
    The custom should be:
    Can you let me know how to fix the custom name so that it works? Thanks.
    All the best,
    Adrienne Dickey-Merrill
    Whole Kids Foundation – a Whole Foods Market foundation
    o: 512.542.0152 - f: 512-404-3834
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    JotForm Support

    Answered by NeilVicente on November 16, 2012 at 11:31 AM


    The said form was created after you have upgraded your account. Thus, its URL uses the domain jotformpro.com.

    Upon checking, I found out that you have successfully changed the form's URL.

    It now points to http://www.jotformpro.com/wholekidsfoundation/Dec10event

    Please notify us if you still have issues with this.