How can I change my plan?

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    fondoambiente
    Asked on November 15, 2012 at 03:48 PM
    I subscripted the free form to test your application, but I need to change it and buy the Premium monthly plan. Tomorrow morning I'll pay for it, but i want to know if the up-grade is immediate or not. I need to use your application for three months; I have to pay each month manually or the amount is directly debited on my credit card and at the end of three months I'll have to cancel my subscription, please? Let me know also if I can subscripted the Premium plan for a month before and then the Professional plan plese. The second plan can start only when the first plan period is terminated, please?Let me know asap, please.Thanks in advance.Marco Caputo.
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    jeanettebmz
    Answered on November 15, 2012 at 04:18 PM

    Hello Marco

    Yes, the upgrade is inmediate. Once you subscribe to Premium , there will be automatic monthly recurring charges , so you will not have to pay manually each time.

    But you will be able to cancel your subscription anytime or you can upgrade to Professional on the second month, after the second charge is applied, so this will make the system takes teh difference (49.95 - 9.95) , and will charge only $40.00 on the second and third month.

    In your case, let's say once the system charges you the third month, you can just go to your accounts settings ,click on Switch Subscription which will take you to the Pricing page and all you will  need to do is to click on Downgrade .

    This will make the account to remain paid for the rest of the period until the subscription expires. Once it is done, the account will automatically be set back to Free

    At any rate, we can always help you to cancel the account or help you in any other inquiry you might have