What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I see all of my form when I embed it?

    Asked by jthorburn on November 16, 2012 at 10:25 AM

    Hi there,

    Just started using JotForm (it's great!) and I'm having a problem seeing all of my form (http://form.jotform.ca/form/23183576779267). (It's the starred one on my My Forms page.)

    In the preview window, all of my items appear. When I try to embed it or use the link above to view the form, the "category" drop down menu doesn't show up. Can you let me know what I might be doing wrong?

    Thanks!

    Page URL:
    http://form.jotform.ca/form/23183576779267

  • Profile Image

    Answered by addiverschuuren on November 16, 2012 at 10:31 AM
  • Profile Image

    Answered by fxr on November 16, 2012 at 10:32 AM

    The category column is showing fine here. 

    Has it just recently been added? 

  • Profile Image

    Answered by jthorburn on November 16, 2012 at 03:03 PM

    Yes, I added it about 30 minutes before I posted by query but I still can't see it now (about 4 hours later). (I just checked the link I provided and it's stil hidden for me.) I'm not sure if it matters but I'm browsing in Chrome. This is what I see:https://www.dropbox.com/s/xpsrgy9jik3eke0/printscreen.jpg

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 16, 2012 at 03:27 PM

    @jthorburn

    Try this link instead:

    http://www.jotform.ca/form/23183576779267

    If your form looks okay using that link, then please update your embed codes by changing form.jotform.ca to www.jotform.ca on the URLs.

    For example, your script-type embed codes should be like this:

    <script type="text/javascript" src="//www.jotform.ca/jsform/23183576779267"></script>

    Hope this helps.

  • Profile Image

    Answered by jthorburn on November 18, 2012 at 10:14 AM

    That fixed it. Thanks very much for your assistance!