Unable to clone a form - reached max of 25 forms.

  • ccoltd
    Asked on May 24, 2018 at 7:31 AM

    Hi - we are on the bronze package and I just got a message stating I reached the max of 25 forms so would have to delete or upgrade to create another. I deleted 2 forms from the folder I was in, but am still getting the message when  I attempt to clone and make another form - please advise  

  • Nik_C
    Replied on May 24, 2018 at 9:30 AM

    The problem is that you have 233 forms under your account and Bronze plans are entitled to 25 forms total. You were, however, grandfathered to keep all forms but with inability to create/clone new ones.

    I would advise you to edit the existing forms that you didn't edit for a long time. I checked your account and you have a lot of forms that weren't edited since 2015. So you could edit them and make a new use of them.

    If you have any further questions, please let us know.

    Thank you!