What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi. I created following form http://jotform.me/form/23155385544456 I am getting its notifications on email hre.rbkb@gmail.com but it is not appearing

    Asked by hrerbkb on November 16, 2012 at 09:49 PM

    Hi. I created following form http://jotform.me/form/23155385544456 I am getting its notifications about submissions on email hre.rbkb@gmail.com but it is not appearing under my forms tab... please help

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    JotForm Support

    Answered by EduardoMendez on November 16, 2012 at 11:31 PM

    Hi there!

    I have moved the form in question to your free account.

    It seems it was created under a guest account.

    Let us know if you need further assistance!

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    Answered by guest_23212529601040 on November 17, 2012 at 05:48 AM
    Email account still blocked by white expanse headed "re:the question" Cannot move it or get help
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    Answered by guest_23212529601040 on November 17, 2012 at 05:51 AM
    I paid £28 yesterday to just ask. No help ,,,,,,,dependent on e mail as house bound
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    Answered by guest_23212529601040 on November 17, 2012 at 05:59 AM
    Please could some one help? Dependent on email as I,m houseboundhave forgotten passwords And difficulty in understanding terminology, I paid &28 to just ask yesterday to contact someone to help but Jason did not solve the situation Email obscured by white space headed ""re -the question" which I cannot remove
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    JotForm Support

    Answered by idarktech on November 17, 2012 at 06:14 AM

    @hrerbkb

    Do you mean the submission is not appearing on your submissions page?

    Can you please recheck it again at http://www.jotform.com/submissions/23155385544456

    We'll await your reply. Thanks!