The form I created and used is no longer visible, do you back up form designs?

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    Asked on November 17, 2012 at 01:37 AM

    In short, I created a quote form via a guest account several months ago and embedded it into my website.  It was simple, quick and perfect!  However, within the past few weeks I attempted to login to JotForm to edit the form and in doing so I believe I deleted it.  The form number/id was 20134120741.  I've since created a free account with JotForm user: jasoncweber.  Is it possible to retrieve and edit the form I created?

    Any information you could provide would be helpful.

    Thank you in advance for your assistance as I look forward to your reply!

    All the best,


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    Answered on November 17, 2012 at 01:50 AM

    Hello Jay.  I don't think it'll be retrievable from the database so I would suggest to create a new one, but let me forward this inquiry to our next tier support to confirm. 

    Thank you for your patience.

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    Answered on November 19, 2012 at 08:40 AM

    The form ID does not look right. It seems to be too short. I also checked the database and could not find such form. 

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    Answered on November 19, 2012 at 09:27 AM
    Okay, thank you!