Is JotForm compatible with older browsers?

  • Andreas Cziepluch
    Asked on May 26, 2018 at 10:43 AM

    I have an older macbook with safari and the form I created isn't shown correctly.

    And a friend of mine told me, she isn't able to send the form. It's an older windows-pc. Do I have to write something in the form to prevent problems?

    The screenshot shows only a detail from the older Mac …

    Jotform Thread 1483733 Screenshot
  • Adrian
    Replied on May 26, 2018 at 1:44 PM

    Yes, the form should work on older operating systems and browsers as well.

    I have tested your form on Mac OS Mavericks / Safari 7.1 and the form is being displayed correctly.

    1527356507bs macmav Safari 7 Screenshot 10

    Can you please tell us what version of the operating system and browser are you using?

    Also, can you get more details on what version of Windows and browser was your friend using? You can suggest her try filling the form using the Chrome browser or Firefox.

  • Andreas Cziepluch
    Replied on May 27, 2018 at 7:14 AM

    The operating System is 10.7.5, Safari is 6.1.6. 

    On this device it is able to use Firefox to get a correct view. 

    The Information about the system of my friend - still waiting  for ...

  • liyam
    Replied on May 27, 2018 at 8:47 AM

    Unfortunately, Safari 6.1 is a very old browser and it cannot render CSS3 styles. This is most likely the reason why it shows bullet points on every row of the form. I would recommend using at least Safari 9 and up or use the latest version of Firefox or Chrome.

    Feel free to let us know if you have additional questions.

    Thanks.