Square Payment Integration: How to automatically send receipt to customer

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    ryancrittenden
    Asked on May 28, 2018 at 02:39 PM

    How do paying customers receive receipts once they have made payment through JotForm and Square?



    This is a re-post of a comment on How to Integrate Form with Square

  • Profile Image
    roneet
    Answered on May 28, 2018 at 02:48 PM

    Hello ryancrittenden,

     

    You need to just add a form auto-responder email alert in your form. The following guide should help you how to add form auto-responder: Creating-a-Form-Autoresponder 

    Hope this helps.

     

    Thank you!

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    luisvcsilva
    Answered on May 28, 2018 at 02:52 PM

    Hi Ryan, our integration with the Square Payment Processor already implements Automatic Receipts (i.e: customers always get their receipts ), the integration picks up the first email address field found on your form. If the transactions goes through successfully, Square will send a receipt to your customer via email.

    Alternatively you can setup an autoresponder email notifying those who filled the form about the payment. You can read more about it here:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder%C2%A0


    Contact us if you need further assistance,

    Thanks.