Square Payment Integration: How to automatically send receipt to customer

ryancrittenden
Asked on May 28, 2018 at 02:39 PM

How do paying customers receive receipts once they have made payment through Jotform and Square?

This is a re-post of a comment on How to Integrate Form with Square
roneet
Answered on May 28, 2018 at 02:48 PM

Hello ryancrittenden,

You need to just add a form auto-responder email alert in your form. The following guide should help you how to add form auto-responder: Creating-a-Form-Autoresponder

Hope this helps.

Thank you!
luisvcsilva
Answered on May 28, 2018 at 02:52 PM

Hi Ryan, our integration with the Square Payment Processor already implements Automatic Receipts (i.e: customers always get their receipts ), the integration picks up the first email address field found on your form. If the transactions goes through successfully, Square will send a receipt to your customer via email.

Alternatively you can setup an autoresponder email notifying those who filled the form about the payment. You can read more about it here:

https://www.jotform.com/help/26-Creating-a-Form-Autoresponder%C2%A0

Contact us if you need further assistance,

Thanks.