Why does my form keep reverting back even though it has been updated & saved?

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    Asked on November 18, 2012 at 04:35 PM

    Form has been altered but it will randomly revert back.  If I preview the form it shows ok but if I past the URL onto the web browser it shows an old version and sections that I have removed.

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    Answered on November 18, 2012 at 05:03 PM


    Please try changing the URL of the embedded form to http://www.jotform.com/form/20504805339 from http://form.jotform.com/form/20504805339 -- that is change 'form' to 'www'

    Please try this change. Inform us if the issue persists after doing so.