What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't receive emails when client filled in a form!

    Asked by guest_23230958584056 on November 19, 2012 at 04:15 AM

    Dear Madam, Sir,

     

    I made 3 form with software from Xara/Magix using Jotform.

    But I don't receive emails! hereby the url's of the forms.

     

    I hope you can help me! Thanks and kind regards,

     

    Michel Bouts - Holland

     

    <script type="text/javascript" src="//form.jotformeu.com/jsform/21504257020338"></script>

    =>Should be redirect to info@kunsthuisholland.nl   www.kunsthuisholland.nl

    <script type="text/javascript" src="//form.jotformeu.com/jsform/23224101172335"></script>

    =>Should be redirect to info@kunsthuisholland.nl    www.kunsthuisholland.nl

    <script type="text/javascript" src="//form.jotformeu.com/jsform/21425130637344"></script>

    =>Should be redirect to info@zozpraktijk.nl   www.zozpraktijk.nl

    Page URL:
    www.kunsthuisholland.nl-www.zozpraktijk.nl

  • Profile Image
    JotForm Support

    Answered by Welvin on November 19, 2012 at 04:33 AM

    Hi,

    2. This form; http://form.jotformeu.com/21504257020338

    - This form do not have email notifications created. Please create one by using this guide:  https://www.jotform.com/help/25-Receiving-Emails-on-Form-Submissions

    ----------

    2. This form: http://form.jotformeu.com/23224101172335

    - The email notifications is conditional (When email field is filled, send email to info@kunsthuisholland.nl). I would suggest to remove the conditions and follow the guide given above on how to setup form notifications.

    - Please use norepl@jotform.com as your "Sender Email". This is available on the dropdown options when setting up your form notifications "Reply To and Recipient Settings";

    Set it up like this:

    ----------

    3. This Form: http://form.jotformeu.com/21425130637344

    - Same as above, the form notifications is conditional (when email field is filled, send email to info@kunsthuisholland.nl). Please do the same above solutions.

     

    Thank you very much.