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    Can't receive emails when client filled in a form!

    Asked by guest_23230958584056 on November 19, 2012 at 04:15 AM

    Dear Madam, Sir,


    I made 3 form with software from Xara/Magix using Jotform.

    But I don't receive emails! hereby the url's of the forms.


    I hope you can help me! Thanks and kind regards,


    Michel Bouts - Holland


    <script type="text/javascript" src="//form.jotformeu.com/jsform/21504257020338"></script>

    =>Should be redirect to info@kunsthuisholland.nl   www.kunsthuisholland.nl

    <script type="text/javascript" src="//form.jotformeu.com/jsform/23224101172335"></script>

    =>Should be redirect to info@kunsthuisholland.nl    www.kunsthuisholland.nl

    <script type="text/javascript" src="//form.jotformeu.com/jsform/21425130637344"></script>

    =>Should be redirect to info@zozpraktijk.nl   www.zozpraktijk.nl

    Page URL:

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    JotForm Support

    Answered by Welvin on November 19, 2012 at 04:33 AM


    2. This form; http://form.jotformeu.com/21504257020338

    - This form do not have email notifications created. Please create one by using this guide:  https://www.jotform.com/help/25-Receiving-Emails-on-Form-Submissions


    2. This form: http://form.jotformeu.com/23224101172335

    - The email notifications is conditional (When email field is filled, send email to info@kunsthuisholland.nl). I would suggest to remove the conditions and follow the guide given above on how to setup form notifications.

    - Please use norepl@jotform.com as your "Sender Email". This is available on the dropdown options when setting up your form notifications "Reply To and Recipient Settings";

    Set it up like this:


    3. This Form: http://form.jotformeu.com/21425130637344

    - Same as above, the form notifications is conditional (when email field is filled, send email to info@kunsthuisholland.nl). Please do the same above solutions.


    Thank you very much.