I need to update my credit card number

  • Profile Image
    artbyaprilmae
    Asked on November 19, 2012 at 10:02 AM

    I have premium account and need to update my credit card number.

  • Profile Image
    NeilVicente
    Answered on November 19, 2012 at 10:32 AM

    Hello,

    Do you still need help with this? Last I checked, it would seem that you have already updated your payment method because the recurring charge for this month went through successfully.

    Please contact us immediately should you require further assistance.

    Best regards

  • Profile Image
    artbyaprilmae
    Answered on November 19, 2012 at 10:36 AM

    Jonathan with jotform chat walked me through updating my CC# in Plimus.....wish I knew that canceling with them and re-subscribing through jotform would switch me to the new payment system only on jotform.com.  But now I know for next year :)

  • Profile Image
    Deygus
    Answered on November 19, 2012 at 10:46 AM

    We do apologize that you were not informed about how to do this properly sooner but at least now you know for future reference. If you have any further questions or problems please feel free to contact us again.