What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    None of our forms are working. I need immediate help.

    Asked by wusa9 on November 19, 2012 at 10:57 AM

    There is money riding on this. Call me at 202-321-2861 immediately, please. 

    Page URL:

  • Profile Image

    Answered by pinoytech on November 19, 2012 at 11:08 AM

    Hi wusa9,

    It seems that your forms have been disabled due to the fact that your account has gone over the limit of submissions for the month. The number of sumissions for your account is currently at  "141" and the status of your account is "overlimit".

    Thank you!

  • Profile Image

    Answered by wusa9 on November 19, 2012 at 11:23 AM

    how do we increase our limit??? I will gladly pay for the upgrade. or, should I disable all the other forms? 

  • Profile Image

    Answered by pinoytech on November 19, 2012 at 11:35 AM

    You need to upgrade your account to either PREMIUM or PROFESSIONAL to increase your submission limit and to be able for you to access your account again. Please take a look at our pricing page for more detailed information: http://www.jotform.com/pricing/

    Thank you!