What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    After the form submit I can't get the custom thank you page to show. It stays on the same page without the form.

    Asked by guest_23235806770050 on November 19, 2012 at 03:47 PM

    Here is the form link



    Here is the thank you page


    Page URL:

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    JotForm Support

    Answered by EduardoMendez on November 19, 2012 at 06:14 PM

    Hi there, 

    The answer is yes, you can redirect your user to a custome thank you page.

    However, we are experiencing some issues today with the redirection.  They are temporary issues and should be resolved very soon.

    Here is a guide on how to accomplish the redirection:


    let us know if you need further assistance!

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    Answered by busterbadger on November 20, 2012 at 08:01 AM

    Thanks for your help!
    Best form handler out there!

    As of Tuesday 11/20 6am MST The thank you redirect page is not working

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    Answered by fxr on November 20, 2012 at 08:54 AM

    Your Custom URL thankyou page looks to be working fine, here. 

    Is this correct? 


    If so, can you please try clearing your browser cache or even just testing in a different browser to see if the problem is persisting your end?

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    Answered by yyyy on September 21, 2013 at 02:08 AM


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    Answered by Cesar on September 21, 2013 at 02:34 AM

    Hello yyyy, 

    If you do have a question kindly create a new thread to provide you support. Thank you.