What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It won't let me sign in!!

    Asked by guest_23236746737057 on November 19, 2012 at 04:05 PM

    My username - sunnytraveltrip@hotmail.com  I cannot sign on indicating my username and password don't match.  Please advise as soon as possible!!! 

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    JotForm Support

    Answered by Welvin on November 19, 2012 at 06:19 PM


    Pease try to reset your password by clicking "Forgot Password" option found on the login page. Check your email inbox and follow the instructions.


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    JotForm Support

    Answered by EduardoMendez on November 19, 2012 at 06:55 PM

    Hi there,

    Are you still experiencing this issue?  We apologize as we are currently experiencing some temporary difficulties.  We appreciate your patience.

    Please try logging into jotform.us and let us know if you continue to experience this problem.