- guest_23236746737057Asked on November 19, 2012 at 04:44 PM
I purchased Jotform Premium. I cannot sign in. Username: firstname.lastname@example.org
please advise. Alice Johns
- JotForm SupportWelvinAnswered on November 19, 2012 at 06:44 PM
We cannot find any account that is associated with your email address, email@example.com nor we can't find it as a username.
If you can give us your form URL so we can check for possible account that are registered with us and so we can help you initiate a reset password option.