What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jot form will not let me log in. Please respond as soon as possible.

    Asked by guest_23236746737057 on November 19, 2012 at 04:44 PM

    I purchased Jotform Premium.  I cannot sign in.  Username:  sunnytraveltrip@hotmail.com

    please advise.  Alice Johns

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    JotForm Support

    Answered by Welvin on November 19, 2012 at 06:44 PM

    Hi,

    We cannot find any account that is associated with your email address, sunnytraveltrip@hotmail.com nor we can't find it as a username.

    If you can give us your form URL so we can check for possible account that are registered with us and so we can help you initiate a reset password option.

    Thanks