What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My updated form shows the old version on the website.

    Asked by Kueeny on November 19, 2012 at 07:09 PM

    I have refreshed several times, but the changes do not appear.


    Form: <script type="text/javascript" src="//form.jotform.com/jsform/13463436308">

    Page URL:

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    JotForm Support

    Answered by jonathan on November 19, 2012 at 07:50 PM

    Please try changing the URL used by the form to like this..

    <script type="text/javascript" src="http://www.jotform.com/jsform/13463436308">

    that is, change 'form' to 'www'

    Please inform us if the issue persist after doing this change.