What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my integration with google docs is repeatedly not working

    Asked by guest_23235672861052 on November 19, 2012 at 07:49 PM

    i have used the alternative method to clone some forms...(copy url, new form) and they repeatedly dont integrate correctly with google docs.  I can get the original integration,  new spreadsheet created, but when i submit data, it does not show up on spreadsheet.  Help!

     

    http://form.jotformpro.com/form/23237361909961

     

    my form is above.  any sugggestions will be greatly appreciated

    Page URL:
    http://form.jotformpro.com/form/23237361909961

  • Profile Image

    Answered by guest_23235672861052 on November 19, 2012 at 08:03 PM

    so now i delete form and reclone..... integrate again....  then go to send a test submission....  "this form has been deleted"   huh?   

     

    Im confused, im tired, i need help :-(

  • Profile Image

    Answered by guest_23235672861052 on November 19, 2012 at 08:17 PM

    another reclone.. another test.."  form not found"  ???  

  • Profile Image

    Answered by guest_23235672861052 on November 19, 2012 at 08:26 PM

    Im sure you guys are working on this... your service is incredible.  just wanted to keep u updated. 

     

    I am now able to open the form...  will try the integration again .. see if i get a better result..  

     

  • Profile Image

    Answered by guest_23235672861052 on November 19, 2012 at 08:31 PM

    integration= yes

    cloning = no

     

    i must clone this form and integrate 2 more times.    please let me know when my cloning is fully functional. thanks

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on November 19, 2012 at 09:17 PM

    Hi there, 

    Thank you for your patience and our apologies for the inconveniences.

    We have experienced temporary glitches throughout the afternoon.  These glitches have affected some of the features that we offer.  Our dev team is working to get things back to normal.

    Meanwhile, I suggest that you use the following guide in order to clone your forms.  Note: You need to have the URL of the form that you are looking to clone.

    http://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL

    Let us know if you need further assistance!