What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditions Wizard window not responding ...

    Asked by mclassdesigns on November 19, 2012 at 10:38 PM

    I thought I'd let you guys know that the Conditions Wizard window is not actionable unless I first drag the window. I just have to move the window a tiny bit and then all the options star working. It's a bit inconvenient since it adds an extra step in the process and I have to set up to 40 conditions in some cases.

    I'm using Safari 5.1.7 on a MacBook Pro with OS 10.6.8.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 20, 2012 at 01:26 AM

    Hello,

    Our developers have recently rolled out a new feature that allows adding multiple actions to conditions. I tend to believe that your problem is a simple browser caching issue as I cannot reproduce it on my end.

    Kindly try the following, then get back to us if the problem persists:

    1.  Log out your JotForm account
    2.  Clear your browser's cache
    3.  Restart your browser
    4.  Log back in

    We look forward to your feedback on this topic.