Login says autosuspend

  • Rob Casey
    Asked on June 6, 2018 at 1:10 AM

    Hi

    When i try to login it says failed. Autosuspend.  


    Please help

  • Victoria_K
    Replied on June 6, 2018 at 6:21 AM

    Hello,

    Your account was autosuspended because of your form [Imported Form] B804D582-D770-4BE1-B3F5-00688A4C7AC4. It was considered as phishing one.

    1528280368screenshot4mf46 Screenshot 10

    Please note that collecting login information is not allowed according to our Terms of Use:

    Phishing. You agree that JotForm, Inc. may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    Seeing that the form has no submissions yet, I have deleted offending fields and re-activated your account.

    Thank you.

  • Victoria_K
    Replied on June 6, 2018 at 8:14 AM

    I also needed to check with our reviewers team as to Loans Application forms, which are under your account too. 

    Forms offering loans must be done from authorized bank or credit unions only with company email address on registered JotForm account. Unfortunately, we can not lift the suspension until we receive a proof of your legitimacy.

    Thank you.