What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Do Guest account restraints carry over, when upgraded to a Free account?

    Asked by Countertbone on February 24, 2011 at 02:56 PM

    I originally created and posted a form as a Guest account.  I received a notice that I have exceeded the amount of submissions allowed and that that "Your forms will be disabled Friday at 12pm EST".  I have since registered as a Free account.  Will I still have this same form past Friday?  Will the maximum submissions for this very same form be increased?  Thank you VERY much for offering such an easy way to create forms.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by liyam on February 25, 2011 at 12:40 AM

    Hello, as soon as you create your free account, your form will be merged to that account.  Once the form gets merged, it won't be disabled and you have been increased for the number of submissions capacity.

    If your form gets disabled past Friday, please let us know and we can reactivate it right away.