Form not displaying as saved

  • Profile Image
    CameronBean
    Asked on November 20, 2012 at 05:10 AM

    HI there, 

     I have a form that is here; http://form.jotform.co/form/23192032779860 and when I copy the embed or the iframe version to place on my blogger page at http://livinglovinggrace.com it only displays an earlier saved version.

     if i could get some help on why this is that would be great. So i can upgrade to recieve all of my RSVP's

     

    regards

     

    Cam

  • Profile Image
    idarktech
    Answered on November 20, 2012 at 05:16 AM

    Hi Cam,

    Can you please try changing "form" to "www" on the URL part of your iframe embed code? Example:

    FROM:

    <iframe allowtransparency="true" src="//form.jotform.com/form/20033511584" frameborder="0" style="width:100%; height:457px; border:none;" scrolling="no"></iframe>

    TO:

    <iframe allowtransparency="true" src="//www.jotform.com/form/20033511584" frameborder="0" style="width:100%; height:457px; border:none;" scrolling="no"></iframe>

    Do let us know if this doesn't help. Thanks!

  • Profile Image
    CameronBean
    Answered on November 20, 2012 at 05:39 AM

    Hey idarktech,

    That has helped and fixed the problem. I really appreciate this :) are you able to explain the why changing that part of the code works?

    cam

  • Profile Image
    liyam
    Answered on November 20, 2012 at 05:56 AM

    Hello Cam.  Sometimes, there are replication delays between servers, and this is what's causing for changes from www.jotform.com to not immediately update to form.jotform.com.

    If you have more questions or concerns, please do let us know.

    Thanks.

  • Profile Image
    CameronBean
    Answered on November 20, 2012 at 06:47 AM

    Thanks guys, thats what i figured, i gave it a couple of hours and then i thought i best seek some help. Really appreciate the quick respones! hope you all have  great day at work.

    cam

  • Profile Image
    liyam
    Answered on November 20, 2012 at 07:00 AM

    Thanks for your kind remark, Cam.  If you have other questions just let us know.  We'll be more than happy to assist.