Will disabling a form put a stop to recurring PayPal payment plans?

  • RockofMobile
    Asked on June 9, 2018 at 5:33 PM

    I disabled my forms a few weeks ago since our registration was over, which majority of those registered did a 3month payment plan. I received an email from PayPal saying they were unable to process one of those payments. Would it be because I disabled the form? I just enabled it again just in case. 


    Thank you!

    sarah


  • John_Benson
    Replied on June 9, 2018 at 8:40 PM

    The payment plan will not stop even if you disable the form. You may check your payment processor or contact the user for more information about the payment plans.

    I hope this helps. Let us know if you need further assistance.