What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a limit to the image file size that can be uploaded?

    Asked by cnaughton on February 25, 2011 at 06:46 AM

    Is there a limit to the image file size that can be uploaded? Some of my clients are having problems uploading files and i think it is bacause the image is too large.

  • Profile Image

    Answered by DanielGriffin on February 25, 2011 at 07:31 AM

    Hi there,

    The maximum allowed by the server is 250 Mb, however you will need to change the file size in your form if you want it larger than the default 500k.  To do that you need to:

    1. On the Form Builder, click on an upload question,
    2. You will see a toolbar at the top. Click on "Max File Size" button,
    3. Increase it.

    Thanks,

    Daniel