What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Pourquoi avez-vous résilié notre compte ?

    Asked by guest_23247058160045 on November 21, 2012 at 10:29 AM


    Nous sommes une société de communication nous avons réalisé un formulaire grâce à votre site internet et vous nous avez supprimé l'accès de notre compte, sans que nous sachions pourquoi.

    Notre société : www.ibc-studio.fr  ou www.ibc-studio.net

    Serait il possible de remettre notre accès disponible

    Bien cordialement

    Erwann Responsable Réseau

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on November 21, 2012 at 10:58 AM

    Hi Erwann,

    Your account CAILLERE (reseau@ibc-studio.fr) has been auto suspended because your form contain a password field which possibly use as login form. Please be inform that we do not support this kind of form. Our sytem filter will suspect it as use for phishing and it will auto suspend you anytime.

    I have now reactivate your account but please modify the form under the mention account. Remove the password fields and refrain from creating the same form again to avoid any inconveniences in the future.

    Thank you.