What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not submitting

    Asked by guest_23254774628057 on November 21, 2012 at 11:28 AM

    Dear Jotform,

    I've been forwarded a link to sign a contract (at this link http://form.jotform.com/form/20034139214&forceDisplay=1&prev ), but when I hit submit, there's just a lull or a timeout. Nothing actually happens. I've tried several times. Please let me know what to do (already cleared my browser cache).

    Kind Regards,

    David

    Page URL:
    http://form.jotform.com/form/20034139214&forceDisplay=1&prev

  • Profile Image

    Answered by guest_23254774628057 on November 21, 2012 at 11:32 AM

    Bump.

    Also, could the Jotform admins please let me know if the form's gone through (even though it's not showing my side)?

     

    Thanks

  • Profile Image

    Answered by guest_23254774628057 on November 21, 2012 at 11:41 AM

    Bump.

  • Profile Image

    Answered by guest_23254774628057 on November 21, 2012 at 12:03 PM

    Help?

  • Profile Image
    JotForm Support

    Answered by Welvin on November 21, 2012 at 12:48 PM

    Hi,

    Have you tried using the correct link, http://form.jotform.com/form/20034139214 ?

    ----------------

    Also, could the Jotform admins please let me know if the form's gone through 

    -Please login, as you could see, you are posting the query using a guest account.

     

    Thank you.

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on November 21, 2012 at 12:49 PM

    Hi David, 

    To add to my colleague's comment, what name did you enter in your submission so that we can look to see if it has been received?

    We'll be glad to assist you!

  • Profile Image

    Answered by guest_23254774628057 on November 21, 2012 at 01:35 PM

    Thanks for the replies, guys. I filled in the form with the name "David Nell".

  • Profile Image

    Answered by moonzkie on November 21, 2012 at 02:08 PM

    Hi,

    I have checked the form submissions and no submission has been made under the name David Nell.

    You might want to try to fill and submit on the form using thislink: http://form.jotform.com/form/20034139214

    Thank you.