What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    BUGS: Radio Buttons, Check Boxes, and Conditional Show/Hide

    Asked by antoniooi on February 25, 2011 at 08:26 AM


    Detected the following bugs:

    1. Conditional re-show not selecting the default selected Radion Button. The default selection only works during form load event. Dynamic show/hide will lose its selection.

    2. Default selection for check boxes must allow multidiple default selections, which make more sense.



    Page URL:

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    JotForm Support

    Answered by obi-wan on February 25, 2011 at 01:55 PM

    Thank you for your notification. I will forward your detection and suggestion to our development team and you will get an update post as soon as they are done.

    Thanks for considering Jotform.

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    Answered by antoniooi on February 25, 2011 at 09:48 PM

    You're welcome. Let's make JotForm the best online form integration ever! ^^


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    Answered by serkan on August 03, 2011 at 02:55 AM

    This issue has been fixed. Please clear your browser cache and try again.

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    Answered by antoniooi on September 30, 2011 at 02:40 AM

    Hi, I noticed that the feature for multiple default values for checkboxes has yet to be supported, which I also reported it on item #2 above. Are you guys working on it now?

    P/S: I can't refer to other related posts on this topic because they're pointing to www.jotform.com instead of .net.



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    Answered by allanftd on September 30, 2011 at 05:36 AM

    Hi Antonio,

    You may refer to the thread below for the workaround on having multiple default values in the check box fields.


    Please try and let us know how it goes for you.



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    Answered by antoniooi on September 30, 2011 at 05:55 AM

    Hi Allan,

    Thanks for the reply. If I'm not mistaken, based on the given post, you're actually suggesting that I should use full source code to embed on my page and manually change the HTML code to "checked" am I right? If this is the case, then there could cause the following problems:

    1. I can't display it as Lightbox (correct me if I'm wrong).

    2. My form (Client's Work Order Form that allows the users to submit their web design requirements) may need constant change and updates in order to meet more requirements. In that case, updating the form at JotForm will no longer update the one on my website. Then I will have to embed full source code again and change the whole bunch of checkboxes code. (correct me if I'm wrong too).

    If the above are true, can JotForm fix it as soon as they can?

    Thank you.

    P/S: Since I'm in web design businesses now, I'm trying to promote JotForm to my clients. I planned to use JotForm for all my form related web design projects. I hope JotForm can do me this favor to facilitate my promotion. By the way, do you have some kind of reseller or referral program for web designers like us to earn some money? Thanks!


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    JotForm Support

    Answered by NeilVicente on October 02, 2011 at 05:48 AM


    Unfortunately, no, we do not have any reseller or referral program yet, but we will definitely let you know if one gets rolled out. As for your original issue, as of now there is no option to have multiple default values for checkboxes, but you can use URL parameters instead to select default values.

    Kindly refer to this page - http://www.jotform.com/answers/28099-default-selections-on-required-checkboxes to learn how to implement this properly. Let us know if you need clarifications or if you require further instructions on how to utilize this method.

    We'll await your feedback. Thanks!


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    Answered by antoniooi on October 02, 2011 at 06:41 AM

    I'll try it out later, thanks!