Autoresponder Email: Get back to my previous format

  • DawnAdmin
    Asked on May 18, 2024 at 8:19 AM
    I'm not sure what mistake I made but I would like to get back to this
    format. For some reason now, my auto email response is not coming up with
    my quiz results in the email. It used to. Please see the below link. I'd
    like to get back to this format of quiz results with auto email.
    https://docs.google.com/document/d/12dRYK-lRsDGxGsovT_-9n5-ozW_oB-XQ/edit
  • Mahmoud JotForm Support
    Replied on May 18, 2024 at 8:36 AM

    Hi Dawn,

    Thanks for reaching out to Jotform Support. I checked your form and noticed that you have a condition to send the autoresponder email. This condition should be edited to receive the email if the calculation field is greater than 0 and less than 100. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Click on Conditions on the left of the page.
    3. Hover over the condition and click on the Pencil icon.
    4. set the condition as you can see below:

    Autoresponder Email: Get back to my previous format Image 1 Screenshot 30

    Check out the result after editing the condition:

    Autoresponder Email: Get back to my previous format Image 2 Screenshot 41

    Give it a try and let us know how it goes.

 
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