App Not Showing on Screen

  • HBME
    Asked on May 18, 2024 at 8:48 AM

    Hi- I created a new app and sent a link to view on my iPhone (handyman). After completing it, I notice that when I click on the link it brings me to the request page for entry and NOT the home page prior to selecting the requets page. I need the app to show on the Home Screen anytime it is selected. Can you assist?

    Thanks

    Elvin

  • Filip JotForm Support
    Replied on May 18, 2024 at 9:13 AM

    Hi Elvin,

    Thanks for getting back to us. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    App Not Showing on Screen Image 1 Screenshot 20

    Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.